MINNEAPOLIS, January 25, 2011 – Premier Transportation , a locally owned and operated, and woman-owned and led chauffeured transportation company, announced today it was named Limo Digest ’s 2010 Limo Company of the Year for mid-sized operators (11-30 vehicles in the fleet). The company was selected for this national award based on excellence in customer service, training, operations, industry and community involvement, and safety. Nationally there are about 12,000 operators, with the mid-sized category – the one in which Premier won – being the largest.

“It is truly an honor to be recognized by our industry for all that we do to provide a superior customer experience, give back to our community and encourage high standards in chauffeured transportation,” said Janet Cherrier, founder and president of Premier Transportation. “This award acknowledges that we are on par with operators in the coastal markets known for catering to Wall Street executives and celebrities.”

Cherrier founded Taylor Limousine Inc. in 1988 with one vehicle. In 1991, the company purchased Premier Limousine and became Premier Transportation. Today the company has over 50 employees and 30 vehicles. It has grown by providing high quality, high-touch customer service to corporate and individual customers, maintaining an immaculate fleet and ongoing customer service and safety training to its staff of professional chauffeurs. Premier is the largest chauffeured transportation company in the Twin Cities, logging revenues of over $3 million in 2009. Its revenues are derived from 90% corporate accounts and 10% retail.

Customer Service

Working with Premier Transportation, customers are guaranteed an on-time arrival/departure, with a 15-minute complimentary spot time for all scheduled pickups for added convenience. GPS and mapping software help chauffeurs pre-plan routes and avoid delays. Privacy and confidentiality are also guaranteed by Premier. The company’s reservation center is open 24/7/365 to respond to customers and schedule pick-ups. Easy booking also is available via email, fax, travel agents, travel websites and Premier’s own website. The company prides itself on responsiveness as demonstrated by answering the phone on the first ring, live operators (no call-routing system), and returned voice mail messages and faxes within hours.

Industry and Community Involvement
Each year, Premier Transportation provides many donations, charitable services and gift certificates to community and industry organizations including the Virginia Piper Cancer Institute, United Way, Meet Minneapolis, St. Paul Area Chamber of Commerce, Park Nicollet Celebration for Life Gala, Health East Festival of Trees, Meeting Planners International (MPI), Make-A-Wish Foundation and the Urban Academy of Arts. In 2009, the company’s charitable donations and services totaled $15,000. In addition, Premier stays abreast of best practices in its industry by being actively involved with its industry trade associations and attending professional development conferences.

In addition to complying with all state and federal laws and guidelines, Premier Transportation maintains its safety record through standard policies and practices, and THE cooperation of every employee. The company reinforces the importance of providing a safe experience for all customers through monthly safety meetings, a safety training manual, periodic safety audits and its Chauffeured Transportation Certification Program, which trains and evaluates all its chauffeurs on defensive driving principles and techniques. Currently all of its drivers are certified under the program.

About Premier Transportation
Premier is the largest independently owned transportation company in Minneapolis, with over 40 years of service. With a comprehensive training program for its drivers, Premier offers customers the best customer service from the best chauffeurs in the industry. Premier’s privately owned fleet includes sedans/town cars, limousines, vans, executive vans, limo buses, mini-coaches and motor coaches that service over 600 cities worldwide. For more information, visit http://www.premiertrans.com.

  1. No comments yet.
  1. No trackbacks yet.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: